Refunds will not be issued after course commencement except in exceptional circumstances. Where evidence can be successfully provided to support the student’s circumstances, course fees may be refunded or partially refunded as per the following:
This decision of assessing the extenuating circumstances rests with the Management of Wu Xing Dao Kung Fu/Inner Energy Fitness and shall be assessed on a case by case situation.
If you are having difficulties completing your course by the enrolment expiry date, a free course extension may be available. See Course Extensions.
If you wish to transfer into another program, you may do so within 7 days of your commencement date free of charge. See Course Transfers.
All credit vouchers/discount coupons have the following conditions of use:
We will make reasonable efforts to keep any such information that we have about you secure and to ensure that any of our employees or agents who have access to information about you do not make any unauthorised use, modification, reproduction or disclosure of that information.
We will only disclose information that we have about you to the extent specifically required by law; or for the purposes of this agreement (including disclosing information in connection with any query or claim) information provided by you is considered confidential and will not be divulged to any third party, nor will it be sold.
Upon enrolment into the course, we may use the content from your emails in our marketing materials and on our website testimonials page, as well as send you a monthly newsletter. Your identity will never be revealed, however we will use your surname, initials and your City. Please be assured that we respect your privacy and only comments related to course outcomes and student experiences will be mentioned.
Third-Party Authorisation – Individual Enrolments
Your Online Course record is protected. If you need someone else to obtain information or documents on your behalf, you must provide your written authorisation. You will need to provide a signed written authority that includes your:
You must also provide the following details regarding the person who will be accessing your information:
Wu Xing Dao kung Fu/Inner Energy Fitness has responsibilities to you as a student to provide you with a quality of service, that will assist you as much as possible in attaining the skills desired from our course materials. We undertake to abide by all our policies and procedures.
Wu Xing Dao/Inner Energy Fitness agrees to:
Students with Wu Xing Dao/Inner Energy Fitness Online Courses are required to: